Terms of Service
Overview
Xilvono is operated by Hefei Yunshuojing Trading Co., Ltd.
These terms apply to your use of xilvono.com and purchases made through our store.
Nothing in these terms excludes or limits rights or responsibilities that cannot lawfully be excluded or limited.
Using Our Store
You must be legally able to enter into a purchase contract or have appropriate authorization.
Provide accurate contact, payment, and delivery information. Use the website lawfully and do not interfere with its operation.
Products and Descriptions
Our collection includes baseball cap stands, multipurpose closet hangers, leggings organizers, travel shoe bags, pool skimmer socks, washing machine base riser pads, magnetic zipper connectors, and reusable snack containers with lids.
Before purchasing, review the selected option, dimensions, materials, compatibility requirements, quantity, package contents, and care or installation instructions.
Specifications may differ between products and options. Do not assume that information for one item applies to another.
Accessories shown for styling or demonstration are included only when expressly listed.
Lighting and screen settings may affect color appearance. This does not excuse material differences between an item and its description.
Pricing and Payment
Product prices, checkout currency, available payment methods, shipping charges, and taxes collected by us are displayed before payment.
Promotions apply only under their published conditions. Purchasing multiple units does not automatically qualify an order for a discount unless expressly stated.
Orders and Corrections
An order confirmation acknowledges receipt of your order.
We may contact you if payment details require clarification, an item becomes unavailable, or a material listing error affects your purchase.
If we cannot fulfill an order, we will notify you and refund the affected amount. We will not substitute a materially different item without your agreement.
For cancellations or changes, contact us promptly. Available changes depend on fulfillment status.
Product Selection and Use
Use each product for its intended purpose and follow the supplied instructions.
For baseball cap stands, closet hangers, and leggings organizers, check dimensions, supplied components, installation requirements, and any stated capacity before use.
For travel shoe bags, compare the internal dimensions with the footwear you intend to pack and follow the care instructions.
For pool skimmer socks, check compatibility with the intended skimmer basket and follow the product and pool equipment instructions.
For washing machine base riser pads, confirm appliance compatibility, dimensions, and any stated capacity before purchase. Do not assume that “universal” means compatible with every appliance or installation.
For magnetic zipper connectors, check zipper compatibility and the required attachment method before ordering.
For reusable snack containers, follow the listed cleaning, temperature, and use instructions. Dishwasher, microwave, freezer, leakproof, and other performance claims apply only when expressly supported by the product specifications.
Shipping, Returns, and Refunds
Our Shipping Policy and Return & Refund Policy form part of these terms.
Mandatory consumer rights take priority over conflicting policy provisions.
Reviews and Submitted Content
Reviews should reflect your actual experience.
Do not submit misleading, unlawful, or infringing content. If we wish to use submitted content beyond the context in which it was provided, we will obtain any permission required.
Intellectual Property
Website text, photographs, graphics, trademarks, and designs may be protected by rights belonging to us or the relevant rights holders.
Purchasing a product does not transfer rights in website content or authorize its unauthorized commercial use.
Privacy
Our Privacy Policy explains how personal information is collected, used, and disclosed when you interact with our store.
Responsibility and Disputes
We remain responsible for obligations imposed by applicable law. We do not exclude liability where exclusion is prohibited.
Contact us if a problem arises so we can review the circumstances and seek a practical resolution.
These terms do not remove mandatory protections, legal remedies, or access to courts available under applicable law.
Updates
Revised terms will be published with an updated date.
Changes will not retrospectively remove rights attached to an existing order.
Contact
Email:
service@xilvono.com
Customer Service Phone:
+1 8642026770
Operated by:
Hefei Yunshuojing Trading Co., Ltd.
Business License Entity:
Hefei Yunshuojing Trading Co., Ltd.
Registered Address:
Commercial Unit UA312, Zone K, Jingshang Trade City,
No. 1188 Huaihai Avenue, Zhanbei Community,
Xinzhan District, Hefei, Anhui, China